Agenda Highlights

Track: Show me the Data 

Technology is changing so fast, and it has a great potential to improve the efficiency of courts. The 2017 Court Technology Conference is the very best place to learn about the latest technological advances. This year’s conference covers everything from using data more effectively to using apps and websites to improve communications to protecting your systems from cyber attacks. 

  • Space, the Final Frontier: Using GIS to Visualize Justice  Geographic Information Systems (GIS) are designed to capture, store, analyze and present spatial or geographic data, and they have great potential to help the courts. This session will show how GIS spatial analysis, combined with Census and other data, have been used to improve the understanding of cases in Virginia and California. Attendees will see GIS data visualizations and learn about their impact on policy and practice. 
  • Visualizing Data Quality – Data visualization is a valuable tool to improve court management by highlighting data quality issues. Speakers from the Arkansas Administrative Office of the Courts will discuss its impact on improving the quality of data. Attendees will also hear about the importance of close collaboration between tech and research staff and learn about data visualization strategies to address data quality problems. 
  • The Art and Science of Effective Data Design – Once courts have the data, how do they tell a compelling visual story? Weak design can obscure the story that data can reveal. This session will review the fine points of effective data design in Excel and Tableau for print and web, using examples from court research and statistical reporting. 

Track: Next Generation Courts

  • Person-Centered Case Management - Changing the Way Courts See Cases – Utah is re-engineering a case-centric, client-server content management system into a person-centric, web-based content management system. Hear why Utah believes this change will better meet the needs of all stakeholders. The goals of the project are to improve business processes and introduce innovative technology to change the way cases are managed across the system.  
  • Mobile Technology the Next Evolution: Probation Field App – New Jersey began using mobile apps to improve the public’s access to important court-related information. The next generation of mobile apps communicates directly with the state’s probation case management system. The mobile app will provide probation officers in the field with relevant case data as well as the ability to update case notes and develop schedules with mapped-out routes and recommended visits. 
  • Pinellas County Courtroom Automation – In Florida, the Pinellas County Courtroom Automation System is a cutting-edge system that enables clerks and judges to efficiently and effectively manage today’s fast-paced courtroom.  Learn how this system automates and streamlines court minutes, hearing resets, warrants, sentences, dispositions and many other documents. Other automation allows the courts there to automatically record jury panel selections, juror attendance and jury case disposition. 

Track: Maintaining Public Trust and Confidence

  • Rikers: An American Jail Rikers Island, New York City’s main jail system, has become the poster child for dysfunctional prisons. It is made up of 10 jails, holding about 10,000 prisoners at any given time, 93 percent of whom are males. Numerous investigations by government agencies and the media have shown that mismanagement, overcrowding and the presence of gangs have made Rikers one of the most dangerous prisons in the nation. New York City officials, who have spent tens of millions of dollars in recent years to try to make it a safer place, have given up on trying to improve conditions there long term. There is a plan to move about half of the prison population to other jails and to close Rikers entirely in about 10 years. A new PBS documentary, Rikers: An American Jail, is the latest damning report about the prison, which is in view of one of the nation’s busiest airports, LaGuradia. At this session, two national authorities on criminal justice reform will speak about Rikers.
  • Digital Design for the User Experience – A digital platform is a fancy word for a web site, such as Facebook, Twitter or Instagram. Experts in digital platform design will discuss the role of implementing feedback from users to develop web sites and apps. 
  • Florida Supreme Court’s Judicial Management Court Communication’s Plan – Court communications is essentially telling the story of the system and providing information to its stakeholders as simply and effectively as possible.  This session will explain the Florida Supreme Court’s Judicial Management Council Court Communication Plan, which was put in place to advance the communications-related goals identified in the judicial branch’s long-range strategic plan. 

Track: Looking Into the Future

Blockbuster or Netflix? Which better describes your court? Technology and innovation have the power to improve as well as disrupt business processes in the court community, and courts are not immune to this disruption. However, courts can leverage the concept of disruptive innovation to make justice available to a wider audience at a lower cost while preserving fairness, neutrality, transparency and predictability in the judicial process. In this session, attendees will learn about some of the disrupters and take away strategies court leaders can use to leverage sustainable innovation.

  • Exponential Government: The Future of Public Service – The world is changing quickly.  This session will use real-world examples to show how that is happening, how it may affect where you work and how you can shape it to lead to a preferred future. 
  • Cyber Crisis Management and Communications: The Day After Tomorrow – Gone are the days when you can stick your head in the sand and hope cyber attackers never strike.  Get insights on how cyber attackers can harm your system and how you can protect it from them. The session will also focus on identifying attackers and limiting their impact.  


Track: User-Friendly Courts

  • Online Dispute Resolution and the Courts – Come to this session to hear an overview of the Joint Technology Committee (JTC) Resource Bulletin’s recently published Online Dispute Resolution and the Courts. It will highlight courts in Michigan, Utah and British Columbia that use online dispute resolution to resolve traffic, landlord-tenant and small claims disputes.  
  • Using Data to Know Your Users –This session will provide information about two courts’ use of technology to collect and analyze data about its users. Learn what Connecticut did to improve the experience of jurors and what Illinois did to simplify court processes to meet the needs of those using GIS. 
  • User-Centered Design in Action – User-centered design is a multi-stage, problem-solving process that requires designers to analyze the way consumers use a technology product. This workshop, presented by three experts in user-centered design, will present a real court problem and discuss how court workers can use this technology to solve it. 


Track: Sponsors

  • Case Management Cookbook: Three key ingredients to building a successful case management system – Court processes are by definition unique and require careful consideration when updating technology or purchasing a case management system. With the right roadmap your court can successfully procure and implement a case management system that streamlines business processes and allows your court to focus on providing increased access to justice to your community. Join us to learn about three essential focus points in the process that can sometimes be overlooked. If you are considering a new case management system in the next few years you do not want to miss this session!
  • Transforming Justice.Today. – Technology is an enabler, and we have a tremendous opportunity to use it to transform our justice system.  Great strides have already been made, but there is much more to be done to make the justice system operate more efficiently, and to connect the various justice agencies so that they share information more effectively.  We can also use technology to increase access to justice and to dismantle systemic injustice.  Join this visionary discussion about the future of our courts.
  • Why Access to Justice Matters – Breakthrough Ideas with Innovation and Technology – This thought-provoking session will provide an overview of how courts can take practical steps and approaches to improve greater accessibility and convenience for " Access to Justice." Learn firsthand from Tony Clancy, nCourt’s CEO, and Ryan Shepard, the youngest clerk, appointed in the history of Atlanta’s Municipal Court, about the creative opportunities to leverage innovation and technology, to advance greater support to justice.